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Add the knowledge you trust
Upload PDFs, Word documents, spreadsheets, text files, and scanned manuals from one admin workspace.
Upload product manuals, policies, and guides. AskZentic gives your customers a branded place to ask questions and receive clear, source-cited answers.
AskZentic answer portal
Answers from your company knowledge
Open Company Settings, choose Domain, and enter the domain you want to use. AskZentic will show the DNS details needed to complete the connection.
How it works
No code or prompt engineering required.
Upload PDFs, Word documents, spreadsheets, text files, and scanned manuals from one admin workspace.
Text extraction, OCR, chunking, embeddings, and indexing run in the background while your team keeps working.
They ask naturally, follow up in context, and can inspect the document and page used for each response.
What you get
Every response can show the document and page used to answer.
Recent conversation context keeps customer questions connected.
Upload PDF, DOCX, XLSX, TXT, Markdown, and scanned PDFs with OCR.
Use your logo and primary color, with full white-labeling on eligible plans.
Invite administrators and control sensitive settings by role.
Review query activity, customer usage, and document status.
Privacy and protection
Document access and retrieval stay within the signed-in company context.
Use local inference or connect a supported provider with encrypted credentials.
Turnstile, verified email, disposable-email blocking, and IP rate limits help reduce abuse.
Simple pricing
Free
Paid plans
For SaaS support teams
Explore how AskZentic can turn existing product documentation into a branded place for customers to find answers.
See how product documentation can power a branded, source-citing support experience.
Learn how customers can ask questions across manuals, guides, and help documents.
Explore a self-service option built around your company’s own approved knowledge.
A step-by-step way to prepare docs and evaluate an AI answer portal.
AskZentic turns a company's approved documents into a customer-facing question-and-answer portal. It retrieves relevant document sections, sends that context to the selected model, and shows sources with the response.
Start with the questions you hear every day
Create a workspace, upload up to five documents, and test the experience with no credit card.